Track Your Order
Track Your Order
Thank you for shopping with My Globel. Use the steps below to check the latest status of your order at any time.
How to Track Your Order
- Find your order confirmation email — Check your inbox (or spam/junk folder) for an email from My Globel with the subject line "Order confirmed" or "Your order is on its way".
- Click the order status link — Inside the email, click the "View your order" button or link. This takes you directly to your personal, secure order status page — no account login required.
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Check your live status — Your order status page shows real-time updates, including:
- ✅ Order confirmed – We've received your order and it's being processed.
- 📦 Fulfilled / Dispatched – Your order has left our warehouse. A carrier tracking number will appear here if available.
- 🚚 Out for delivery – Your order is with the carrier and on its way to you.
- ✔️ Delivered – Your order has been delivered to the address provided.
Haven't Received a Confirmation Email?
Please check your spam or junk folder first. If you still can't find it:
- Double-check that the email address you used at checkout was entered correctly.
- Allow up to 30 minutes for the email to arrive after placing your order.
Need Further Help?
If your order shows as dispatched but hasn't arrived within the expected timeframe, or if you have any other concerns, our team is here to help.
- 📧 Email us: hello@myglobel.co.uk
- ⏰ Response time: We aim to respond within 1 business day (Mon–Fri).
Please include your order number (found in your confirmation email, e.g. #1001) when contacting us so we can assist you quickly.
My Globel supplies professional commercial kitchen equipment, food service supplies, and cleaning consumables across the UK. We're committed to reliable delivery and transparent communication every step of the way.